Nextbase 622gw Problems: Troubleshooting Tips & Solutions

Are you having trouble with your Nextbase 622GW dashcam? Don’t worry, you’re not alone. 

While the 622GW is a popular and reliable device for its high-quality video recording capabilities and advanced features, like any piece of technology, it can experience problems from time to time. 

In fact, according to a recent survey, over 20% of Nextbase 622GW users have reported experiencing issues with their dashcams. 

Some common problems include the camera not turning on, the rear camera not working, and the camera stopping recording unexpectedly. But don’t fret just yet, there are simple solutions to these problems that we will discuss in this guide. 

Read on to find out how to troubleshoot your Nextbase 622GW, whether you’re a long-haul driver or a daily driver.

Nextbase 622GW Overheating

Causes of Nextbase 622GW Overheating:

1. Extreme Temperature – High temperatures outside can cause the internal temperature of the device to rise, leading to overheating. The issue can be exacerbated by prolonged exposure to direct sunlight.
2. Overuse – When the Nextbase 622GW is used continuously for extended periods, it can generate a lot of heat, which can lead to overheating.
3. Inadequate Ventilation – A poorly ventilated device cannot dissipate the heat generated by its internal components efficiently, resulting in an overheated device.

Solutions to Nextbase 622GW Overheating:

1. Use a High-Quality Memory Card – Using a high-quality memory card can prevent the Nextbase 622GW from overheating. Choose a card that has a high read and writes speed to prevent the device from getting bogged down and overheating.
2. Update Firmware – Check for firmware updates for your Nextbase 622GW, as they may include fixes for issues related to overheating. Updating your firmware can help to prevent the device from overheating.
3. Reduce Screen Brightness – Dimming the screen can reduce the amount of heat generated by the Nextbase 622GW. Adjusting the screen brightness to the lowest possible setting can help to prevent overheating.
4. Reduce Recording Resolution – Recording at a lower resolution can help to reduce the heat generated by the Nextbase 622GW. Try recording at a lower resolution to see if this helps to prevent the device from overheating.
5. Use a Dash Cam Hardwire Kit – A dash cam hardwire kit can provide a continuous source of power to the Nextbase 622GW, which can help to prevent the device from overheating due to power fluctuations.
6. Avoid Direct Sunlight – One of the easiest ways to prevent the Nextbase 622GW from overheating is to avoid direct sunlight. If you have to park your car in the sun, try to use a sunshade or find a spot in the shade.
7. Ensure Proper Ventilation – Make sure that the Nextbase 622GW is mounted in a place that allows for proper ventilation. Avoid covering the device with anything that could obstruct airflow, such as a cloth or other materials.

Nextbase 622gw Won’t Turn On

There could be some reasons for the Nextbase 622GW not to turn on, including a dead battery, a faulty charging cable, or even a malfunctioning power button.

Solutions are the following:

1. Check the Power Source: The first step is to check the power source of the camera. If the battery is dead, it won’t turn on. Connect the camera to a power source with the correct charging cable to ensure it is fully charged. Try using a different charging cable or power source if the camera isn’t charging.
2. Check the Charging Port: If the camera is still not turning on, the problem may be with the charging port. Check for any debris or dirt inside the port, which can prevent the charging cable from making a proper connection. Use a soft-bristled brush or compressed air to clean the port.
3. Try a Hard Reset: Reset the camera if it still won’t work. Press and hold the power button for 30 seconds or until the camera restarts. A software glitch or bug can be resolved by doing this.

Nextbase 622gw Parking Mode

The parking mode is designed to monitor your vehicle even when you’re not driving, providing an extra level of security against theft and vandalism. 

Here are the common problems associated with the Nextbase 622GW parking mode and provided with step-by-step solutions to help you troubleshoot these issues.

Parking mode not recording

1. Check that the parking mode is turned on in the camera settings.
2. Make sure that the camera is properly connected to the vehicle’s power supply. A faulty connection can prevent the camera from turning on.
3. Try using a different power source or charging cable to see if this resolves the issue.

False alarms triggering parking mode

1. Adjust the camera’s sensitivity settings to reduce false alarms.
2. Ensure that the camera’s view is not obstructed by any objects, such as a sun visor or tinted film.
3. Try moving the camera to a different position to get a better view of the surroundings.

Parking mode draining the vehicle battery

1. A hardwire kit or battery pack that operates only when the vehicle is turned off should be connected to the camera.
2. Adjust the parking mode settings to reduce power consumption. For example, setting the camera to record only when motion is detected or turning off features such as Wi-Fi or GPS can help to conserve power.
3. Check the battery health of your vehicle to ensure that it can support the additional power drain caused by the parking mode.

Parking mode not activating

1. Check that the camera’s parking mode is turned on in the settings menu.
2. You must make sure that the power supply of your vehicle is properly connected to the camera.
3. Make sure the camera’s firmware is up-to-date.
4. Try resetting the camera to its default settings.

Nextbase 622gw Rear Camera Not Working

The rear camera not turning on/not pairing with the main unit:

1. Check that the rear camera is properly connected to the main camera unit.
2. Ensure that the cable connecting the rear camera to the main unit is securely connected and not damaged.
3. Check that the rear camera is enabled in the settings menu.
4. Try resetting the camera to its default settings.
5. Make sure that the rear camera memory card is properly inserted and has enough storage space.

The rear camera image quality is poor or distorted:

1. Check that the rear camera lens is clean and free from dirt or debris.
2. Ensure that the rear camera is positioned correctly and is not obstructed by any objects.
3. Adjust the camera settings to optimize the image quality, such as adjusting the brightness or contrast.

Nextbase 622gw Stops Recording

The camera stops recording during use:

1. Check if the camera’s memory card is full. If so, transfer the files to another device and free up space on the card.
2. Make sure that the memory card is compatible with the camera and has sufficient writing speed.
3. Check the camera settings and ensure that the recording duration is set to a reasonable length.

The camera stops recording when the vehicle is in motion:

1. Check if the camera’s G-sensor is set too high, which may cause it to mistake normal vehicle motion as an accident and stop recording.
2. Make sure that the camera’s power cable is securely connected and not damaged, which can cause intermittent power interruptions.

The camera stops recording in extreme temperatures:

1. Check if the camera’s operating temperature range is suitable for the environment where it is being used.
2. Try using a high-quality memory card that is designed to withstand extreme temperatures.
3. If the camera is exposed to extreme cold, try warming it up before use.

The camera stops recording during parking mode:

1. Make sure that the camera’s parking mode is enabled in the settings menu.
2. Check if the camera’s battery or power cable is working correctly and providing sufficient power to the camera.
3. Try using a different memory card or formatting the current one.

Updating Firmware: A Common Solution To All These Problems

While updating the firmware can certainly help fix some problems with the Nextbase 622GW, it is not always a universal solution for all issues. 

Visit the Nextbase website and download the latest firmware. You may also need to update the firmware if the camera has other problems, such as a dead battery, a faulty charging cable, or a malfunctioning power button.

Diagnose your specific problem before trying any solutions and try several if the first one does not resolve it.

Remember to always consult the Nextbase 622GW manual or contact customer support if you need further assistance. They may be able to provide additional troubleshooting steps or replace the device if it is found to be defective.

Over To You!

To conclude, Nextbase’s 622GW dashcam provides high-quality footage of your driving journeys, making it an ideal device for capturing footage while you’re out on the road. 

However, like any piece of technology, it can experience issues from time to time. From overheating to the camera not turning on and parking mode problems, there are simple solutions to troubleshooting these problems.

By following the steps outlined in this guide, you can address these issues and get back to using your Nextbase 622GW with confidence. 

Remember to keep the device properly ventilated, use a high-quality memory card, and ensure that it’s connected to a reliable power source. With these tips, you can enjoy a hassle-free experience with your Nextbase 622GW dashcam.